“My Hotline” is a Cloud Based Business Call Management System and Cloud-PBX which is best suitable for Micro, Small, Medium and Large Enterprise; who are looking for IVR and Call Management Solution for Inbound and Outbound calls without using any hardware.
Interactive Voice Response
Usually IVR works with hardware whereas our product provides all the features of PBX including IVR without any hardcore wiring. No equipments or telephone lines are required being a cloud based service.
Customer Relationship Management
It is an approach to managing a company’s interaction with current and future customers. We offer a customizable solution to our end users as per the requirement of our clients, making it a dynamic CRM.
Computer Telephony Integration
It is a part of the unified communication system that allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient