Cloud telephony/IVR
Usually IVR works with hardware whereas our product provides all the features of PBX including IVR without any hardcore wiring. No equipment or telephone lines are required being a cloud based service.
- Call Recording
- Department wise Call Routing
- Call Analytic Reporting
HotBot
A HotBot is a computer program that simulates and processes human conversation (written), allowing humans to interact with digital devices as if they were communicating with a real person.
- 24/7 customer support
- Lead qualifications
- Faster response time
Call Center Solution
It is an approach to managing a company’s interaction with current and future customers. We offer a customizable solution to our end users as per the requirement of our clients, making it a dynamic CRM.
- Instant Report Generation
- Lead Management
- Sale Analytics
Customer Relation Management
It is an approach to managing a company’s interaction with current and future customers. We offer a customizable solution to our end users as per the requirement of our clients, making it a dynamic Cloud based CRM. The beauty of this product is that it is Cloud Telephony Integrated CRM and more over it can be integrated with onsite existing communication system.
- Lead Management
- Sale Analytics
- Telephony Integrated Followup System
My Hotline
“My Hotline” is a Cloud Based Business Call/PBX Management System and Cloud Based Business Solutions which is best suitable for Micro, Small, Medium and Large Enterprise; who are looking for IVR and Call Management Solution for Inbound and Outbound calls along with integrated Business solutions without using any hardware.
- CRM
- Auto Marketing
- Inventory Management
- Complaint Management
- School Management
- IVR
- Toll Free
- Voice Broadcast
- Call Center
Our Products
Our Clients
The quality of service is really impressive. We are now looking forward to having a long-term partnership with them. Its IVR service has delivered some amazing results for me.
Their call tracking & call automation tech has made real-time follow-ups extremely easy, which used to be a prime challenge for us. The order retention rate we are witnessing is higher than our expectations.
Our experience with my hotline is great. Voice clarity connectivity and after sales support is the best part , we recommend my hotline as a first choice for cloud telephony solution Integration works smoothly and has optimized performance also they have excellent CRM facility.
Team member is very energetic and available in all demanding situation. Hope to continue this relationship, we appreciate their agility to come up with strategic solutions and costmization that cater our requirements. We are delighted by quality of your service and appreciated your responsiveness and professionalism in business, Their CRM is very convenient to work.
We were looking for IVR service provider to build a bridge between our toll free number and agent .MY Hotline has provided a better connectivity and smooth functioning without any disruption.
The quality of IVR services offered by MY HOTLINE has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to MY HOTLINE.
We have always had positive experience with them. They have a best price recommendations for the services. We are especially impressed with the support provided after sales and would highly recommend MY HOTLINE as your cloud telephony service providers
We got on board MY HOTLINE few years back and their Cloud based Communication services is amazing. They provide better connectivity with customers as a result customer satisfaction improved tremendously.
Instead of looking various tools to maintain customer profile ,we trusted MY HOTLINE as a result our productivity increased and can focus more on business growth
They have a best price recommendations for the services. We are especially impressed with the support provided after sales and would highly recommend MY HOTLINE as your cloud telephony service is very beneficial to maintain the records.
They provide better connectivity with customers as a result customer satisfaction improved tremendously. . We are especially impressed with the support provided after sales and would highly recommend MY HOTLINE as your cloud telephony service providers
We were looking for IVR service provider to build a bridge between our toll free number and agent .MY Hotline has provided a better connectivity and smooth functioning without any disruption.
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