This is more than just a handy tool if you get significant number of calls throughout the day. My Receptionist can literally replace your call attendant(s) that too without compromising on the efficiency of call handling. It is a smart and flexible tool as it does not only connect the caller with the person he/she wants to speak with through wired connection, but it also routes the calls to the mobile phones as well. On top of that, it has additional features such as auto call recording, SMS alert, call reports and, multi-level IVR which make this application a PERFECT RECEPTIONIST.