What is HotBot?

A HotBot is a computer program that simulates and processes human conversation (written), allowing humans to interact with digital devices as if they were communicating with a real person. These can answer a simple query with a single-line response, or as sophisticated as digital assistants that learn and evolve to deliver increasing levels of personalization as they gather and process information.

Features of HOTBOT:

Faster response time

The HotBot is quick enough to answer the questions.

24/7 customer support

Common queries of the customers answered 24×7 by an NLP-driven chatbot on all the digital channels.

High degree of accuracy resulting in high-quality support

It communicates and delivers messages with high accuracy to ensure the chats feel like human answered and interacted with the consumer.

Lead qualifications

Time-consuming tasks such as scheduling appointments, setting reminders, confirmations, and even prospecting a potential lead.