In today’s era, where the World is adopting latest technologies to grow their business regarding supply chain management, if you are still dependent on your manpower, it means you are lagging behind as compared to your competitors. Here, to overcome your issues regarding inventory management, we have designed latest technology based software that will not only support you to maintain the records of inward and outward business; it will keep you updated with the flow of inventory.
Our software covers the inventory management activities regarding all types of industries like product manufacturing, transportation, healthcare, education, and government etc. It helps you generate bills, in sending updates and acknowledgement to your customers regarding their interest in your business and products etc.
All these features make it extremely easy for the support team to deal with all the problems effectively as all the information is stored in one accessible location which can be handled from beginning till the end. Furthermore, once troubleshooting is done, a note is sent to the reporting person through a dedicated e-mail address.The merits of TMS do not end here. Here are some of the other advantages of this tool:
- Ticket Forecasting: This software helps the agents to predict the count of tickets which might be booked on the basis of previous analysis. Thus, it can prove out to be a valuable asset for them.
- This web-based administration console will be also helpful in Business process creation as the application can be integrated with the active directory of each department.
- The users can be given varied privileges depending upon their responsibilities and roles in the department and the notifications can be sent to them through e-mails, SMSs and other modes.
- The instant chat support can also be integrated with this tool which can enhance the user experience in real time.
- Social media plug-ins can prove to act as a bridge between the customer and the service as booking, real-time status, and other links can be made through the social media websites which will redirect the user to this portal.
- MIS and reports can be generated automatically for selected time period.